Slack

Slack-first ticketing for modern teams

Siit allows you to submit and manage service requests directly in Slack. Siit's native Slack integration also enables you to turn DMs into tickets and keeps everyone informed on status without ever have to leave Slack.

Submit a new request by:

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⭐️ Mentioning @Siit in a public channel
⭐️ Writing a DM to Siit
⭐️ Using actions in a private message or private channel

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Add information to an existing request‍

Ask a question or follow-up on an existing request by simply sending a message to the request thread that Siit created for you.

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Stay up-to-date about your requests

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Siit will keep you up-to-date about all important changes and updates to your requests by sending messages to the thread linked to your request. You can also see the request status overview by clicking on the title of the request.

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AI Agents

‍Siit AI Agents, answer instantly based on existing knowledge base content from Notion or Confluence, directly in Slack.

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