The importance of ticket triage process in your ITSM. Definition, best practices and FAQ of AI request ticket triage.

Understand the difference between a ticket and a service request. Learn more about managing projects and internal support.

How to keep track of IT assets. Learn everything about IT inventory: Definition, Scope, Management, and Best Practices.

Discover how Spendesk upgraded HR operations with Siit, integrating seamlessly with Slack for intuitive ticketing and workflow automation.

How to build an internal help desk to manage requests on Slack. Learn about ticketing for Tech Ops & IT teams and employee self-serve options.

Everything you should know about software license management, benefits and best practices.

Learn about HR automation, including examples, benefits, challenges and useful features. Streamline HR process automation today with our guide and boost efficiency.

The ITIL best practices provide a framework for businesses to more effectively manage their IT services. Find out more about the industry standard.

Discover and understand how IT Operations Analytics (ITOA) drives proactive insights and efficient IT management.

Understand the benefits of combining IT service management software With Asset Management & MDM

We have collected the highlights of what our teams released in our "2023 Siit Product Releases Wrapped"

Empower your IT team to navigate the complexities of internal support seamlessly

Explore best practices and resolutions for successful SLA implementation in modern IT Service management

Access request management is a part of IT operations that prevent unauthorized users from accessing and stealing organizational data

Understand the top 9 employee requests made to IT and how Siit can help streamline these requests

TechOps, DevOps & NoOps: understand and find the right operational strategy between architecture culture tools for effectives scaling

Stop using old-fashioned internal ticketing systems. Instead, focus on facilitating conversations as these are friendly, personal and yield a better UX.

Organize your IT requests with the right structure of IT support levels in your help desk. Improve your service desk.

Learn about HR service delivery, which is how HR offers services to and interacts with employees. Explore its benefits, measures and tips.

Okta acquired atSpoke. Customers have been asked to migrate to Siit. atSpoke shutdown and migration.

Bad Service Management can really end today by switching to Siit. Enjoy the ITSM reinvented now!

Leverage the full potential of your knowledge bases by effortlessly handing out information to employee requests. Streamlining employee’s experience with Siit AI.

Understand the top 9 employee requests made to HR and how Siit can help streamline these requests

Discover the power of conversational AI with Siit ! Unlock immediate impact. Get a glimpse of what's possible with conversational AI from day one!

Everything you should know about build-run model to drive operations in Startup

Discover the differences between help desk and service desk: advantages and disadvantages. Understand the terms to choose what’s best for your internal and employee support.

On May 31st, Siit had an exciting and successful launch on Product Hunt, we have been elected #1 Product of the Day!

Atlassian has announced that it is shutting down Halp. Customers have been asked to migrate. Atlassian has ended sales for new server licenses and will end support by June 2024. The best alternative is to migrate to Siit.

Learn the best practices for improving collaboration between HR and IT teams, with a focus on inspiring IT managers. Encourage Communication, establish common goals, understand different perspectives, and keep an open mind. Optimize your organization for success today.

HR tech trends for 2023 include cloud technology, AI and machine learning, chatbots and virtual assistants, AI-based candidate screening, people analytics, and capability academies.

After eight months of research and development, Siit is pleased to announce the official launch of their product! The company’s mission is to assist startups and SMBs to deliver a holistic service experience to employees by providing a modern, streamlined, and effortless employee portal.

We’re so excited to announce that Siit now integrates with Slack!

Paris, March 10th, 2022 - Three former Aircall employees teamed up to build a B2B Saas company. It is time to reunite people and companies together. Siit is officially up and running!