Automated Workflows

Easy to Build Automated Workflows

Remove manual work and reduce human error to streamline your IT operations

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Workflow interface for Okta Access Requests showing conditions for app selection, department filtering, priority setting, and quick replies with an actions menu including options like set request status, priority, assign, approval, tags, and followers.

Screenshot of a triage automation workflow with a start condition for password issues, branching into teams by department, setting priorities and tags, and sending a quick reply message.

customized workflows

No/low code workflow builder

Siit's advanced workflow engine allows you to design comprehensive IT processes with approvals, tasks, and forms without any engineering help.

User interface showing form field options like short answer, long answer, select from list, date, person, multiple person, application, team, department, office location, and a section to add form questions and responses.

Workflow interface showing Okta Password Reset automation triggered by a request with conditions: title contains Password, channel is Slack, and person is Ruben L., leading to resetting the user password in Okta.

Screenshot of a password issue workflow interface showing an approval step assigned to Warren Donin and a Slack message template notifying a requester their password reset has been approved.

Directory based triggers

Route and distribute requests to the right person or team automatically.

Real time notifications

Send notifications messages and alerts within your workflows directly to Slack or Teams.

Cross-app action relay

Push actions to third-party apps using webhooks.

“ We used to handle all service requests manually. Now, Siit workflows save us 30 minutes a day, and significantly lighten the load on our internal teams. “

Simon Massenavette

IT Manager

Stacked cards showing workflow tasks titled VPN Connection, Access Request, and Password Issue workflow with corresponding icons.

IT Teams

Streamline service requests to deliver cohesive and efficient experiences for employees and IT teams.

Stacked cards labeled Onboarding Process with US flag icon, Payroll with credit card icon, and Insurance Policies with hard hat icon.

HR Teams

Keep employee requests organized and prioritized to ensure no request goes unresolved.

Stack of three labeled interface cards reading Deal Desk with money bag icon, Expenses with receipt icon, and Customer refunds with flying dollar bills icon.

Finance Teams

Automate routine requests and enhance communication to improve efficiency, procurement and compliance.

AI Triage

Route and distribute requests to the right person or team automatically.

AI Article Suggestion

Utilizes AI to recommend relevant knowledge base articles, quickly connecting users with the information they need.

Dynamic Forms

Build customizable forms with predefined values based on specific conditions. Auto-fill or show only relevant fields based on input.

AI Agents

Siit's GPT-powered AI assistant. Automate level 1 requests by suggesting articles and escalate only when needed. Personalize your AI assistant to fit your business needs.