Product Overview

Employee Help Desk features to support, engage and delight your employees

Get dedicated tools for more satisfying employee experience and building meaningful employee relations.

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support, engage and communicate with your employees
Help Desk
Communication
Employee Portal
Analytics
Integrations

Help Desk

Multi-channel messaging

Respond to and manage all internal ticketing channels — like emails, Slack, or forms — from one place.

Slack Bot

Add a customized support experience in Slack. Gather requests and answer them in the existing workflows of your employees.

Collaboration

Comment directly on employee messages, write email drafts together, or delegate work.

Smart assignement rules

Automatically assign requests to the right admin based on skills or request sources.

Communication

Outbound Messaging

Send automated messages, from one person to another - by using the preferred employee channels.

Dynamic content

Personalize at scale the content of your messages by using employee data attributes.

Fixed audience targeting

Identify and reach a fixed amount of people. Segment your employees based on lifecycle, role, team, country, office and more employee data.

Dynamic audience targeting

Identify and reach people who match your rules now and in the future. Set up rules based on lifecycle, role, team, country, office or any employee data.

Employee Portal

Home

Provide an entry point for your internal ressources for your employee by gathering the knowledge, the tools, the services and any useful resources.

Company Services

Instantly build and deploy new services on the employee portal. Native services and templates are here to help, adapt them to your company needs in simple clicks.

Search

Search across company's content. People, documents, knowledge, policies, process, services, no more switch between applications.

Custom Branding & Design

Craft the employee portal at your image. Fully customizable, you can easily change the domain, apply your branding, colors, fonts and adapt the background.

Directory

List the employees of your company. Easily customize which information you want to make available to teammates.

App Library

List all the saas applications used in the company. Decide which applications should be presented to employees.

Analytics

Pre-buit Analytics Dashboard

Choose among 40+ pre-build reports and 8 dashboards. Instantly get access to main employee KPI.

Advanced Filters

Filter by lifecycle, role, team, country, office and more. Deep dive easily in your employee data.

Integrations

Active Directory Integrations

Soon

Automatically sync your users. Avoid manual configuration and get a clean data.

HRIS Integrations

Soon

Automatically sync your employees, avoid manual configuration and get a clean data.

ATS Integrations

Soon

Automatically sync your new employees, avoid manual configuration and get a clean data.

Knowledge Base Integrations

Soon

Easily import your current articles into Siit.

Ticketing Integrations

Soon

Automatically sync your tickets and requests in your systems.

Slack Integration

Soon

Automatically sync your Slack users. Avoid manual configuration and get a clean data.

Google Workspace Integration

Soon

Automatically sync your Google users and saas using Google SSO. Avoid manual configuration and get a clean data.

Microsoft 360 Integration

Soon

Automatically sync your Microsoft users. Avoid manual configuration and get a clean data.

Your employee experience exists whether you strategically craft it or not. We help you make it yours.

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