Fast, frictionless
internal operations

Essentials

Modern request management that meets employees where they work.

$23 /Admin

per month, billed annually

Key features
Conversational request management
Slack, Teams & Email integration
Knowledge base integrations
Approvals
Service catalog
Email, chat support
Sign up
Standard

Powerful automation features for better internal support.

$45 /Admin

per month, billed annually

Everything in Essentials ,plus:
Automated Workflows
Asset & SaaS Management
Integrations (HRIS, MDM, Ticketing..)
Service Forms
Reporting & Analytics
Email, Chat, Slack Connect support.
Sign up
Pro

AI agents execute workflows end-to-end with full operational context.

$89 /Admin

per month, billed annually

Everything in Standard plan, plus:
Agents
AI Assist
AI Triage
Monitoring
Custom Reports & Analytics
Advanced Support
Start a free trial
Custom

Enterprise-grade capabilities with custom integrations, advanced workflows, and dedicated support tailored to your organization.

Get in touch
Trusted by the best
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Compare our plans
Essentials
$23/Admin
per month, billed annually
Standard
$45/Admin
per month, billed annually
Pro
$89/Admin
per month, billed annually
Enterprise
Contacts us
Selector Label
  • Essentials
  • Standard
  • Pro
  • Enterprise
Core Platform
Admins
People who manage and resolve requests.
Requesters
People who submit requests.
Workspaces
Manage multiple teams, one account.
Slack Bot
Collect and respond to support requests directly in Slack.
Microsoft Teams Bot
Collect and respond to support requests directly in Microsoft Teams.
Email Channel
Create and manage tickets directly through email conversations.
Self-Service Portal
A dedicated portal where employees can browse the service catalog and submit requests.
Service Requests
The central workspace where admins track, manage, and resolve all support requests.
100+ Integrations
Connect Siit with your existing tool stack through 100+ ready-to-use integrations.
Workflows
Automate actions with triggers based on requests or people, from “request created” or “service assigned” to “start date,” “birthday,” or “work anniversary.”
AI
Tooltip Text
Request & Service Management
Service Catalog
A structured list of services for employees, with categories that help admins manage requests efficiently.
Request Approvals
Trigger validation from a manager or stakeholder.
Request Followers
Keep others in the loop on a request.
Group Assignment
Route requests to a team inbox for collective management.
Broadcasts
Send targeted messages to people on Slack or by email.
Knowledge Base
A central place for all your articles from Siit or connected systems like Confluence and Notion, complete with related data.
Satisfaction Ratings
Collect feedback on request handling.
Service Forms
Gather the right details for each type of request.
Incident Requests
Identify, log, and resolve IT incidents to minimize downtime and restore services quickly.
Change Requests
Plan, track, and implement IT changes with minimal risk and disruption to services.
Problem Requests
Identify and address the root causes of recurring IT issues
SLA Management
Monitor request response and resolution times.
AI
AI Article Suggestions
Scans your knowledge base and recommend relevant articles to employees before they submit a request
Agents
Handles IT tasks, routes tickets, and delivers precise answers instantly.
AI Agent Analytics
Real-time and historical insights into IT agent performance.
Workflows
Request Approvals
Tooltip Text
Custom Alerts
Notifications triggered by conditions like SLA breaches or inactivity.
Custom Webhooks
Send real-time data from Siit to other systems to trigger actions instantly.
Equipment Workflows
Tooltip Text
Application Workflows
Tooltip Text
Date Workflows
Tooltip Text
People Workflows
Tooltip Text
Request Workflows
Tooltip Text
Reporting & Analytics
Analytics Dashboard
Dashboards designed to give you complete visibility across requests, assets, and performance.
Data Exports
Download dashboard reports in various formats to share or analyze offline.
Data Management
People Records
See employee details, request history, and linked assets in one place.
App Inventory
View all SaaS applications with related data, associated requests, and linked people in one place.
Equipment Inventory
View all equipment with detailed data and the employees they’re assigned to.
App Discovery
Automatically populate your app list by connecting Google or Okta.
Integrations
100+ Integration Providers
Connect Siit with your existing tool stack through 100+ ready-to-use integrations.
Open API Access
Integrate Siit with your existing systems and workflows using our open API.
Admin & Security
Role-Based Access Control
Control access by assigning roles and permissions.
SSO (Google, Microsoft, Okta)
Secure login with your company credentials.
GDPR Compliant
Handles personal data in accordance with the EU General Data Protection Regulation.
Soc 2 Type II Compliant
Verified standards for secure data management.
Support & Success
Support
Guided setup, dedicated manager, and Slack connect or phone support.
Onboarding & Account Management
Tooltip Text
Core Platform
Requesters
Workspaces
Slack Bot
Microsoft Teams Bot
Email Channel
Self-Service Portal
100+ Integrations
Service Requests
Workflows
AI
AI
Request & Service Management
Service Catalog
Request Approvals
Request Followers
Group Assignment
Broadcasts
Broadcasts
Knowledge Base
Satisfaction Ratings
Service Forms
Incident Requests
Change Requests
Problem Requests
AI
AI Article Suggestions
Agents
AI Agent Analytics
Workflows
Request Approvals
Custom Alerts
Custom Webhooks
Equipment Workflows
Application Workflows
Date Workflows
People Workflows
Request Workflows
Reporting & Analytics
Analytics Dashboard
Data Exports
Data Management
People Records
App Inventory
Equipment Inventory
App Discovery
Integrations
100+ Integration Providers
Open API Access
Admin & Security
Role-Based Access Control
SSO (Google, Microsoft, Okta)
GDPR Compliant
Soc 2 Type II Compliant
Support & Success
Support
Onboarding & Account Management
Core Platform
Requesters
Workspaces
Slack Bot
Microsoft Teams Bot
Email Channel
Self-Service Portal
100+ Integrations
Service Requests
Workflows
Workflows
AI
Request & Service Management
Service Catalog
Request Approvals
Request Followers
Group Assignment
Broadcasts
Knowledge Base
Satisfaction Ratings
Service Forms
Incident Requests
Change Requests
Problem Requests
SLA Management
AI
AI Article Suggestions
Feature
AI Agent Analytics
Workflows
Custom Alerts
Custom Alerts
Custom Webhooks
Equipment Workflows
Application Workflows
Date Workflows
People Workflows
Request Workflows
Reporting & Analytics
Analytics Dashboard
Data Exports
Data Management
People Records
App Inventory
Equipment Inventory
App Discovery
Integrations
100+ Integration Providers
Open API Access
Admin & Security
Role-Based Access Control
SSO (Google, Microsoft, Okta)
GDPR Compliant
Soc 2 Type II Compliant
Support & Success
Support
Onboarding & Account Management
Core Platform
Requesters
Workspaces
Slack Bot
Microsoft Teams Bot
Email Channel
Self-Service Portal
100+ Integrations
Service Requests
Workflows
AI
AI
Request & Service Management
Service Catalog
Request Approvals
Request Followers
Group Assignment
Broadcasts
Knowledge Base
Satisfaction Ratings
Service Forms
Incident Requests
Change Requests
Problem Requests
SLA Management
AI
AI Article Suggestions
Feature
AI Agent Analytics
Workflows
Custom Alerts
Custom Alerts
Custom Webhooks
Equipment Workflows
Application Workflows
Date Workflows
People Workflows
Request Workflows
Reporting & Analytics
Analytics Dashboard
Data Exports
Data Management
People Records
App Inventory
Equipment Inventory
App Discovery
Integrations
100+ Integration Providers
Open API Access
Admin & Security
Role-Based Access Control
SSO (Google, Microsoft, Okta)
GDPR Compliant
Soc 2 Type II Compliant
Support & Success
Support
Onboarding & Account Management
Core Platform
Requesters
Workspaces
Slack Bot
Microsoft Teams Bot
Email Channel
Self-Service Portal
100+ Integrations
Service Requests
Workflows
AI
AI
Request & Service Management
Service Catalog
Request Approvals
Request Followers
Group Assignment
Broadcasts
Knowledge Base
Satisfaction Ratings
Service Forms
Incident Requests
Change Requests
Problem Requests
SLA Management
AI
AI Article Suggestions
Feature
AI Agent Analytics
Workflows
Custom Alerts
Custom Alerts
Custom Webhooks
Equipment Workflows
Application Workflows
Date Workflows
People Workflows
Request Workflows
Reporting & Analytics
Analytics Dashboard
Data Exports
Data Management
People Records
App Inventory
Equipment Inventory
App Discovery
Integrations
100+ Integration Providers
Open API Access
Admin & Security
Role-Based Access Control
SSO (Google, Microsoft, Okta)
GDPR Compliant
Soc 2 Type II Compliant
Support & Success
Support
Onboarding & Account Management

Trusted by the best

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Pricing FAQs

How does Siit’s pricing work?

Siit offers simple, transparent pricing based on the number of Admins you choose. You only pay for what you need, no hidden fees, extra modules, or surprise add-ons.

What is a Siit Admin?

A Siit Admin is someone who manages and resolves requests.

Is Siit priced per employee or per Admin?

Siit is priced per Admin. You can support unlimited employees at no extra cost, and your employee headcount never increases your bill.

Can I trial Siit for free?

Yes, Siit offers a 14-day free trial with full access to all features.

How is Siit different from traditional IT service desks?

Siit works directly in Slack and Teams, uses AI and automated workflows to handle repetitive tasks, and makes it easy for employees to get help without logging into a separate tool.

Can Siit be used for teams beyond IT?

Yes, Siit supports all internal operations, including HR, Finance, Legal, Facilities, and more. Any team that handles employee requests in Slack or Teams can use Siit. With automated workflows for tasks like HR onboarding, expense approvals, or equipment requests, employees get fast, consistent support across the entire company.

How does Siit handle employee data?

Siit is GDPR compliant and SOC 2 Type 2 certified, meeting the highest standards of data protection. We use robust encryption, access controls, and secure infrastructure to keep sensitive employee information safe.

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