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Plans & Pricing
Everything you need to run
efficient, engaging & secured
operations
Essentials
A flexible conversational request management solution that’s easy to set up, integrate and manage.
$23
/Admin
per month, billed annually
Key features
Conversational Request Management
Email, Slack, Microsoft Teams
Service Catalog
Approvals
Knowledge Base Integrations
Compare all features
Most popular
Standard
Powerful automation features for better internal support.
$45
/Admin
per month, billed annually
Everything in Essentials plan, plus:
Service Forms
Conversation Ratings
Request Workflows
People Workflows
Asset & Saas Management
100+ Integrations (HRIS, MDM, Ticketing...)
Reports & Analytics
Compare all features
Pro
Streamline complex workflows with AI and be proactive on internal support.
$89
/Admin
per month, billed annually
Everything in Standard plan, plus:
AI Triage
AI Smart Article suggestion
AI Answer suggestions
SLA
Alerts
Saas & Asset Discovery
Audit Logs
Custom Reports & Analytics
Compare all features
Custom
A customized package aligned with your business needs
Call for details
PRO Plan, Plus:
Unlimited AI
Tailored and custom contract
Compare all features
Compare plans
Compare editions and top features.
Essentials
$23
/Admin
per month, billed annually
Most popular
Standard
$45
/Admin
per month, billed annually
Pro
$89
/Admin
per month, billed annually
Custom
Talk to our team for pricing.
Core Features
Admins
Unlimited
Unlimited
Unlimited
Unlimited
Requesters
Free
Free
Free
Free
Internal Help Desk
Slack & Microsoft Teams Bot
Services
Natives
20
50
Unlimited
Knowledge
100 Published
500 Published
1000 Published
Unlimited
Communication
5/month
50/month
200/month
Unlimited
AI
-
-
150 questions /admin
Unlimited
Integrations
3
7
15
Unlimited
Employee Portal Add-on
-
+5€/employee
+5€/employee
+5€/employee
Support
Email, Chat
Email, Chat, Phone, Slack Connect
Email, Chat, Phone, Slack Connect
Email, Chat, Phone, Slack Connect
Onboarding & Account Management
-
Request Management
Multi-Channel Messaging
Email Request
Slack Bot
Microsoft Teams Bot
Bot Personalization
Team Inboxes
Inbox Views
Multiple Attachments
Conversation Data Attributes
Assign Conversations
Internal Notes
Internal Mentions
Snooze Conversations
Saved Replies
Service Categories
Conversation Tags
Approvals
Request Followers
Power Actions
-
Conversation Ratings
-
Service Forms
-
SLA Management
BETA
-
-
AI, Workflows & Automations
Multi-Language Support
Multi-User and Group Approvals
Dynamic Content
Fixed Audience Targeting
Dynamic Audience Targeting
Request Workflows
-
People Workflows
-
Celebrations
-
Alerts
-
-
AI Triage
-
-
AI Article Suggestions
-
-
AI Answer Suggestions
BETA
-
-
Template Library
Configuration Management
People List
Custom Field Attributes
-
Saas List
-
Equipment List
-
Saas Discovery
-
-
Help Center & Employee Portal
Articles Collection
Articles Reactions
Org Chart
-
Add-on
Add-on
Add-on
App Library
-
Add-on
Add-on
Add-on
Service Catalog
-
Add-on
Add-on
Add-on
Knowledge Base
-
Add-on
Add-on
Add-on
Universal Search
-
Add-on
Add-on
Add-on
Browser extension
-
Add-on
Add-on
Add-on
Reports & Analytics
Siit Score
-
Pre-built Analytics Dashboards
-
Advanced Filters
-
Data exports
-
Security & Compliance
Advanced role and permissions
SSO (Google, Microsoft, Okta)
Encryption at Rest & in Transit
Business Continuity & Disaster Recovery
GDPR Compliant
SOC 2 Type 2 Compliant
Integrations
Google Workspace Integration
Microsoft 360 Integration
Knowledge Base Integrations (Confluence, Notion...)
Ticketing Integrations (Jira, Zendesk...)
-
IAM Integrations (Okta...)
-
MDM Integrations (Jamf, Intune...)
-
HRIS Integrations (Workday, BambooHR, Hibob...)
-
Active Directory Integrations (Google, Azure, Okta...)
-
ATS Integrations (Lever, Greenhouse...)
-
Open API Access
BETA
API Rate
100 RPM
200 RPM
400 RPM
Unlimited
Customer Support
Help Center Access
Email Support
Chat Support
Phone Support
-
Slack Connect Support
-
Onboarding and Adoption Resources
-
Dedicated Account Manager
-
TRUSTED BY THE BEST PLACES TO WORK
Your employee experience exists whether you strategically craft it or not.
We help you make it yours.
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