Measure internal satisfaction by sending conversation ratings after request resolution. Create consistent resolutions for more satisfaying employee experience.
Measure internal satisfaction by sending conversation ratings after request resolution. Create consistent resolutions for more satisfaying employee experience.
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Measure internal satisfaction by sending conversation ratings after request resolution. Create consistent resolutions for more satisfaying employee experience.
Measure internal satisfaction by sending conversation ratings after request resolution. Create consistent resolutions for more satisfaying employee experience.
Create satisfaction goals per type of request to align to your team’s needs, and set expectations about your service delivery to employees.
Escalate requests automatically or send notifications about bad or good ratings by pre-defining automation rules to suit your service priorities.
Use reports to understand and identify source of improvements in your internal processes. Implement correction and measure evolutions.
