SLA
Management

Set service level agreement (SLA) policies for any service requests. Monitor SLA levels and compliance to continuously improve internal services and request management.

Try for free
SLA
SLA
Management

Set service level agreement (SLA) policies for any service requests. Monitor SLA levels and compliance to continuously improve internal services and request management.

Add to Slack
TRUSTED BY THE BEST PLACES TO WORK
SLA
Management

Set service level agreement (SLA) policies for any service requests. Monitor SLA levels and compliance to continuously improve internal services and request management.

Try for free
TRUSTED BY THE BEST PLACES TO WORK
SLA
Management

Set service level agreement (SLA) policies for any service requests. Monitor SLA levels and compliance to continuously improve internal services and request management.

Add to Teams
TRUSTED BY THE BEST PLACES TO WORK

Improve internal satisfaction with SLA Management

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Improve internal satisfaction with SLA Management

Set Goals

Create SLA policies per type of request to align to your team’s needs, and set expectations about your service delivery to employees.

Manage alerts

Escalate requests automatically or send notifications about SLA breaches by pre-defining automation rules to suit your service priorities.

Identify Bottlenecks

Use reports to understand and identify source of improvements in your internal processes. Implement correction and measure evolutions.

TRUSTED BY THE BEST PLACES TO WORK

Your employee experience exists whether you strategically craft it or not.

We help you make it yours.
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