As the year comes to an end, we've taken a moment to reflect on the past twelve months, and we couldn't be more excited about the journey we've shared. It's been a year of significant progress and insightful learnings, all made possible by the ongoing support of our customers, partners, and the broader HR & IT community. Your feedback has been instrumental in shaping the Siit platform, enabling us to make substantial improvements. Time to recap the year!
👉 Siit AI ✨ now brings knowledge directly to your team's fingertips on Slack or Teams.
No more sifting through Notion or Google Drive. Ask questions, get answers, and access relevant articles effortlessly.
Ask questions, get answers, and access articles effortlessly—knowledge at your fingertips!
👉 Automate your work and request processes by using an advanced, visual and no-code workflow editors.
Categorize, prioritize, assign, trigger approvals, use Siit to build any end-to-end business processes and internal request resolutions. Monitor and analyze for continuous improvements.
👉 Ability to trigger Okta actions directly from the request conversation in Siit.
Perform tasks such as: Add users to groups, reset multi-factor authentication, suspend users, and more.
👉 Our latest integration with JAMF, taking device management to the next level.
The JAMF integration includes: Devices synchronization & Quick actions directly from the conversation.
👉 Managing your IT assets made easy !
Inventory Gain comprehensive visibility and control over your organization's end user assets.
👉 Siit now offers a centralized view of all ongoing requests directly within Slack.
With this feature, Admins & Employee can stay on top of all requests in one place.
👉 Bi-directional Integrations with Jira Service Management
Siit offers the most powerful integration between Slack and JSM enabling both your employees and IT teams to collaborate seamlessly on their preferred platforms.
👉 Get a bird's-eye view of all ongoing requests in one cohesive timeline. The Kanban Board allows you to:
Manage and keep track of requests as they progress from unassigned to in progress, on hold, and closed.
👉 Prepare and use saved answers on most common internal requests and for common resolutions.
Customize your templates to save time and personnalize interactions.
👉 Measure internal satisfaction by sending conversation ratings after request resolution.
Create consistent resolutions for more satisfaying employee experience.
👉 Triger internal approvals and configure approval workflows for internal request resolutions.
👉 Assign your users a specific role associated to permissions within Siit.
Each role defines which information or actions can be accessed and edited.
As we express our gratitude for your continued support, we look forward to an even more exciting year ahead. The Siit team is dedicated to delivering enhanced features, improved functionality, and greater value in 2024 and beyond.
Wishing you a joyful festive season 🤶
