Request Management
Resolve requests automatically with complete operational context
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60% automated resolution
"We grew from 120 to 350 employees without adding IT headcount. Siit handles password resets, software access, and hardware swaps automatically. Our team focuses on complex projects instead of repetitive tickets."
How it works
Request arrives, context assembled, workflows execute, impact measured.
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Key Capabilities
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Unified operational data
Every request includes employee role, manager, equipment, permissions, and history.
Automatic resolution
AI follows your playbooks to resolve  requests—password resets in Active Directory,
Omnichannel support
Requests from Slack, Teams, email, or portal flow into one unified inbox.
Human + AI for complex requests
When requests need human judgment, your team gets complete context and AI assistance.
Complete visibility and control
Track resolution rates, costs, SLA performance, and bottlenecks in real-time.
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