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How to Migrate from Jira Service Management to Siit

This guide will walk you through migrating from Jira Service Management to Siit—a modern platform designed to streamline internal service workflows, enhance collaboration, and automate routine tasks.

Chalom Malka

What IT Teams Need to Know Before Migrating to Siit

With Siit, you’ll have a streamlined setup that integrates everything in one place, allowing you to move forward with a system that helps your team stay on track and work together without all the usual friction.

Chalom Malka

What Is a Device Management Platform and Why It's Essential for Modern ITSM

Let's break down everything you need to know about these tools and how they fit into your broader ITSM strategy.

Anthony Tobelaim

Anthony Tobelaim

Automated Incident Triage: How Automation Saves Time and Speeds Up Resolution

If you’re managing IT support, you’ve probably been stuck in the weeds with incident triage.

Anthony Tobelaim

Anthony Tobelaim

Chatbot Alternatives: How Replacing Multiple Bots with One Platform Cuts Costs and Boosts Efficiency

Managing multiple chatbots across different platforms can quickly become a headache.

Doren Darmon

How AI in Microsoft Teams Transforms IT Service Requests

If your team lives in Microsoft Teams—and let's be honest, most teams do these days—you've probably noticed how disconnected your IT service management feels from where work actually happens.

Chalom Malka

The Best Certifications for IT Admins in 2025: What's Worth Your Time?

Every vendor wants you to believe their certification is the golden ticket to career advancement, but the truth is more nuanced.

Arnaud Chemla

Offboarding Best Practices to Prevent Unauthorized Access to Internal Systems

When someone leaves your organization, there's a critical window where they might still have access to sensitive internal systems.

Anthony Tobelaim

Anthony Tobelaim

Top Employee Self-Service Portals 2025

We've rounded up the top employee self-service portals for 2025, looking at what makes each one stand out and where they might fall short

Doren Darmon

Differentiating Tier 2 Support

If you’ve been handling internal support, you know how tricky it can be to differentiate Tier 2 support from Tier 1.

Chalom Malka

Enhancing Internal Operations with Slack Apps

You’ve probably realized by now: using Slack for service requests gets messy as your team grows.

Arnaud Chemla

Mastering ITSM Customizable Workflows Effectively

Streamline internal support with Siit. Automate ITSM workflows, improve communication, and create tailored processes to boost efficiency and reduce errors.

Anthony Tobelaim

Anthony Tobelaim

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