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Le pouls de l'informatique

Notre meilleur contenu sur le développement de vos opérations internes

Les dernières actualités

January 30, 2026

Jan 31, 2026

App Access for New Hires: What HR Workflow Automation Should Handle

Which new hire app access should be automatic and which needs approval? A practical HR workflow automation guide for IT teams.

Anthony Tobelaim

ITSM

January 30, 2026

Jan 31, 2026

Standardize Access Requests Without Adding Friction

Learn how to standardize access requests with automation that speeds up provisioning while keeping security and audit compliance.

Anthony Tobelaim

ITSM

January 30, 2026

Jan 31, 2026

Service Desk Integration: Best Practices Guide

Learn which service desk integrations to prioritize first, common pitfalls to avoid, and how agentic AI changes workflows.

Anthony Tobelaim

ITSM

January 23, 2026

Jan 23, 2026

The 12 Best Company Wiki Software Tools for 2026

Compare the 12 company wiki tools. Features, pricing, and limitations to help IT managers choose the right knowledge management platform.

Anthony Tobelaim

Tools & Integrations

January 23, 2026

Jan 23, 2026

8 Best Practices for a Secure Service Desk

Eight security practices that protect service desks from social engineering attacks while supporting GDPR, SOC 2, HIPAA, and PCI DSS compliance.

Anthony Tobelaim

ITSM

January 22, 2026

Jan 23, 2026

10 Benefits of Outsourcing Help Desk Services in 2026

Outsourcing help desk services can significantly cut costs. Learn the 10 key benefits, risks, and when AI automation is the better choice.

Anthony Tobelaim

ITSM

January 22, 2026

Jan 22, 2026

7 Steps to Get Your Service Desk Up and Running

Set up a service desk in weeks, not months. Get the step-by-step process, starter workflows, and metrics that prove value to executives.

Anthony Tobelaim

ITSM

January 22, 2026

Jan 22, 2026

What is an IT Service Desk?

Learn what an IT service desk does, how it differs from a help desk, and what features to look for when choosing one for your mid-market team.

Anthony Tobelaim

ITSM

January 12, 2026

Jan 12, 2026

Manual Access Management Doesn't Scale: Here's Why

Manual app access management breaks at scale. Here's why it fails and how automation fixes it.

Chalom Malka

ITSM

January 12, 2026

Jan 12, 2026

App Access Automation 101: Complete Guide

App access automation explained: what it is, how it works, and how to free up your IT team with automated provisioning.

Chalom Malka

ITSM

January 5, 2026

Jan 5, 2026

5 Best Performance Management Software for Small Businesses

Compare the best performance management tools for 2026. Features, pricing, and integrations for teams with 50–500 employees.

Anthony Tobelaim

Tools & Integrations

January 5, 2026

Jan 5, 2026

13 Best Employee Onboarding Software Tools in 2026

Compare the best employee onboarding software for 2026. Features, pricing, and integrations to get new hires productive faster.

Anthony Tobelaim

Tools & Integrations

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