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The pulse of IT

Our best content on scaling your internal operations

Latest news

August 22, 2025

Mar 21, 2025

Integrate Slack and Teams with Ticketing Systems: The Smart Way to Streamline IT Support

No more switching between platforms! Connect Slack and Microsoft Teams to your IT ticketing system for seamless request handling, faster resolutions, and better collaboration.

Chalom Malka

Industry Insights

August 22, 2025

Mar 21, 2025

Change Management Strategies for IT Teams: How to Keep IT Transitions Smooth and Stress-Free

Discover proven IT change management strategies that minimize disruption, streamline internal operations, and keep employees in the loop. Try Siit for free and simplify IT transitions!

Arnaud Chemla

Tools & Integrations

August 22, 2025

Mar 13, 2025

The Hidden Cost of IT Downtime in Luxury Retail: Why Modern ITSM Is a Must

Luxury retail IT failures hurt sales and brand reputation. Discover how AI-powered ITSM solutions like Siit prevent downtime, streamline operations, and enhance security.

Anthony Tobelaim

Tools & Integrations

August 22, 2025

Mar 6, 2025

Guide to Zero-Touch Automation for IT Teams

Discover how zero-touch automation transforms ITSM. Automate service requests, IT provisioning, security enforcement, and compliance with AI-driven workflows.

Chalom Malka

Employee Experience

August 22, 2025

Mar 6, 2025

AI Virtual Agents for Enhanced Employee Support

Enhance IT & HR efficiency with AI virtual agents. Automate employee support, reduce service requests, and streamline workflows with AI-driven ITSM and HR automation.

Arnaud Chemla

Tools & Integrations

August 22, 2025

Feb 28, 2025

Mastering Incident vs. Problem Management

Understand the difference between incidents and problems in ITSM. Learn how AI-powered ITSM with Siit helps IT teams fix issues faster and prevent recurring problems.

Arnaud Chemla

Employee Experience

August 22, 2025

Feb 28, 2025

Enhancing IT Support in Manufacturing & How Siit Makes it Better

Explore how AI-driven ITSM solutions like Siit help manufacturing IT teams reduce downtime, handle service requests faster, and improve efficiency. "

Anthony Tobelaim

Tools & Integrations

August 22, 2025

Feb 28, 2025

Essential Collaboration Software for IT Teams

Learn how better collaboration tools, automation, and AI-driven ITSM can help IT teams improve workflows, security, and overall efficiency.

Anthony Tobelaim

Tools & Integrations

August 22, 2025

Feb 23, 2025

AI-Driven ITSM vs. Traditional Tools

AI-Driven ITSM vs. Traditional Tools: Why AI is the Future of ITSM

Anthony Tobelaim

Industry Insights

August 22, 2025

Feb 14, 2025

What Is a Knowledge Management System: The Ins & Outs

Anthony Tobelaim

Employee Experience

August 22, 2025

Feb 13, 2025

How to Optimize IT Support with AI: A Step-by-Step Guide

Anthony Tobelaim

Employee Experience

August 22, 2025

Feb 6, 2025

Mastering ITSM Ticketing Systems

Learn how AI-powered ITSM ticketing systems streamline workflows, automate support, and enhance service delivery. Improve IT efficiency today.

Anthony Tobelaim

Tools & Integrations

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