Siit blog | The pulse of IT

Want to streamline internal operations and reduce repeated service requests? Learn how to build a knowledge management system that makes knowledge accessible and boosts productivity.

How to Build a Knowledge Management System in 9 Steps

Frustration-free IT support starts with clear communication, automation, and self-service options. Learn how modern ITSM strategies improve employee satisfaction.

Boosting ITSM Employee Satisfaction

Struggling with access control? Learn how to structure workflow roles and permissions to improve security, streamline internal operations, and eliminate bottlenecks.

Mastering Workflow Roles and Permissions

Doren Darmon

No more switching between platforms! Connect Slack and Microsoft Teams to your IT ticketing system for seamless request handling, faster resolutions, and better collaboration.

Integrate Slack and Teams with Ticketing Systems: The Smart Way to Streamline IT Support

Chalom Malka

Discover proven IT change management strategies that minimize disruption, streamline internal operations, and keep employees in the loop. Try Siit for free and simplify IT transitions!

Change Management Strategies for IT Teams: How to Keep IT Transitions Smooth and Stress-Free

Slow IT responses impact productivity. AI chatbots speed up resolutions, automate IT request handling, and ensure employees get the help they need—instantly. Discover how AI-powered ITSM transforms IT operations.

Revolutionizing IT Support: How AI Chatbots Improve Efficiency and Workflow

Learn how AI-driven knowledge management systems streamline healthcare operations, improve compliance, and reduce IT workload. Discover how Siit enhances efficiency.

Knowledge Management System in Healthcare: How AI Optimizes Information Access & Internal Support

Luxury retail IT failures hurt sales and brand reputation. Discover how AI-powered ITSM solutions like Siit prevent downtime, streamline operations, and enhance security.

The Hidden Cost of IT Downtime in Luxury Retail: Why Modern ITSM Is a Must

Turn Microsoft Teams into an ITSM powerhouse. Learn how AI-driven automation, self-service support, and workflow optimization streamline IT operations and service requests.

Supercharging IT Operations: How to Maximize Microsoft Teams for Efficiency

Doren Darmon

Discover how integrating MDM with ITSM improves device management, automates service requests, and enhances IT efficiency. Learn how Siit optimizes IT workflows with AI.

How MDM & ITSM Can Work Together to Streamline IT Operations

Chalom Malka

Looking to advance in IT? Learn how to move from the service desk to IT management and leadership roles. Discover key skills, career paths, and how ITSM tools like Siit can help.

Career Paths for IT Professionals: From Helpdesk to IT Leadership

Email-based IT support is slow and outdated. Learn how Microsoft Teams, powered by Siit’s AI-driven ITSM, streamlines service requests, automates workflows, and improves response times.

From Email to Microsoft Teams: The Shift Toward Real-Time IT Support