Today we're excited to announce a new set of releases aimed at helping you improve your employee relation.
Employee-facing teams are often inundated with day-to-day employee requests coming to them via multiple channels such as Slack. That's why, we are thrilled to announce a major release to provide a fast, effective employee support. is helping HR & IT team to solves hundreds of issues effortless!This will make it even easier to reach them on their preferred communication channel.
Use Siit bot for all internal help directly within Slack – reaching HR, IT, legal, finance or whoever they need to support their request - With Siit App you can:
Receive employee request quickly and easily from Slack
Communicate using the channels that you are most familiar with.
Direct your request to the most relevant team HR, IT, Office managers.
Track the progress of your request.
You can now create request from...
1. Siit's Private channel
This option is best if you want to send a private request. The conversation will be between you and the admin assigned to the request. To send a request using the Siit app, follow these steps:
Navigate to Apps at the bottom of the left sidebar, and click on Siit
Type your request into the message bar and click enter.
An automated dialog will appear to validate the request
Click on Submit request.
2. Public channel by tagging @Siit
To send a request through a public channel, follow these steps:
Tag the app @Siit and enter your request.
An automated dialog will appear with the suggested team pre-selected. You also have the option to edit the details of the request.
Click Send request.
A confirmation will appear as "Only visible to you" and you will receive the answer to your request within your own Siit app.
3. Convert existing message into request
To create a request from an existing message, click the three-dots icon to the right of the message and select Submit request. A confirmation will appear within the public thread but you will receive the answer to your request within your own Siit app.
That's all for today, we hope you will benefit from these product releases. If you have feedback or are experiencing challenges that we can help solve, drop us a note – we're always open to learning from you.
Stay tuned for more updates next month,
Anthony at Siit 💜
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Co-founder & CPO
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