Stop closing
tickets. Start connecting data.

Your service desk should do more than resolve requests. It should reveal what's holding your business back and what could speed it up.

Built for scale. Proven in production.
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They were built to manage IT. We were built to enable the business.

LEGAcy ITSM

Every department operates in its own silo

Requests managed in disconnected email threads and portals

Every request starts from zero with no context from other systems

Optimized for ticket closure, not strategic insight

Over-engineered for enterprises, too rigid for growth

siit

Unified data across IT, HR, Legal, and every internal function

Manage service requests directly in Slack or Teams

Every request comes with context from across your systems and teams

See patterns across requests that reveal business blockers

Adapts as you scale without ripping everything out and starting over

Unified Data

Unified Data Across Every Function

One platform for IT, HR, Finance, Business Systems, Legal, Workplace, and every internal team. Siit connects data across all your internal functions, so every request has the context it needs and every team sees the full picture.

Slack & Teams Native

Stop Making People Leave Their Workflow

Handle every service request in Slack or Teams.
Siit works where your team already works, so requests get resolved in minutes, not days.

AI-Powered Intelligence

AI with Complete Context

Leverage relevant data from across your systems to power your AI. Siit connects data from IT, HR, Finance, and beyond so your AI understands user roles, system dependencies, and request patterns. Smarter routing, better resolutions, automation that works.

Department-Level Intelligence

See What Tickets Are Really Telling You

Spot patterns across requests that reveal business blockers. Siit shows you what's actually slowing your business down, so you can fix the process, not just the ticket.

Service Request Automations

Free IT for Strategic Work

When routine requests resolve automatically with full context, your best people stop firefighting and start building what actually drives growth.

Operations that connect, not complicate

Meet your SLAs

Hit your internal SLAs with your existing capacity.

Improve efficiency

Handle more requests with fewer resources as you scale.

Cut admin work

Spend less time on tedious tasks and more time on tough problems.

Features

Unified operations, not scattered tools

Centralized Request Dashboard

See and work on all your requests within one view, with full context from your HRIS and other systems.

Built-in CMDB

Track and manage your organization’s hardware and software assets from a single database.

Service Catalog

Create a structured service catalog that lets employees choose the service type and define the request for your team to process.

Out-of-the-box Integrations

Instantly connect Siit to all the essential tools and platforms your teams already use.

Reporting & Analytics

Monitor the pulse of your IT operations with key metrics like request trends, SLA achievement, and frequent issues.

Learn more
Integrations

We connect your tools to leverage your
source of truth.

Siit unifies the data from employee records, assets, permissions, request history and more, so that you get complete context in one platform.

View all integrations
slack
Microsoft_Teams
notion
google
Jamf

Stop managing tickets. Start connecting operations.

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