Service Desk Software
Solution

Organize, prioritize and collaborate to deliver request resolutions

Essai gratuit
Service Desk Software Solution
AUXQUELS FONT CONFIANCE LES MEILLEURS EMPLOYEURS
Ramp LogoGorgias logoQonto LogoSpendesk LogoMonzo LogoSwile LogoEquativ LogoSwan LogoHoma LogoSweep LogoSilvr Logo
Ramp LogoGorgias logoQonto LogoSpendesk LogoMonzo LogoSwile LogoEquativ LogoSwan LogoHoma LogoSweep LogoSilvr Logo

Offer an employee-friendly approach to internal service

A ticketing system loved by employees

Capture every type of employee request—simple or complex—with employee-first and conversational ticketing. Organize, prioritize and collaborate to deliver request resolution and delightful experience.

Painless for the employee with conversational AI

Multi-channel messaging: email, Slack, Teams and more

Get visibility on your team work and improve your team reputation

Maximize service availability

Minimize downtime with the power of automations. Boost employee engagement and productivity by making it easy for employees to navigate complex processes and get the information they need - fast.

Find the right answer from across all knowledge bases

Proactively reach out to employees before issues

Trigger approvals to individuals or groups

Empower all service teams

Break down silos and offer a single entry point for all support and internal requests. IT, HR, Revenue Operations, Facilities, Finance, Legal and more, everyone can collaborate to build a secure, engaging and efficient workplace.

Build a one-stop-shop employee portal

Collaborate while protecting sensitive data

Measure operational efficiency

Scale employee support without investing
in more resources

A ticketing system loved by employees

Capture every type of employee request—simple or complex—with employee-first and conversational ticketing. Organize, prioritize and collaborate to deliver request resolution and delightful experience.

  • Painless for the employee with conversational AI
  • Multi-channel messaging: email, Slack, Teams and more
  • Get visibility on your team work and improve your team reputation

Maximize service availability

Minimize downtime with the power of automations. Boost employee engagement and productivity by making it easy for employees to navigate complex processes and get the information they need - fast.

  • Find the right answer from across all knowledge bases
  • Proactively reach out to employees before issues
  • Trigger approvals to individuals or groups

Empower all service teams

Break down silos and offer a single entry point for all support and internal requests. IT, HR, Revenue Operations, Facilities, Finance, Legal and more, everyone can collaborate to build a secure, engaging and efficient workplace.

  • Build a one-stop-shop employee portal
  • Collaborate while protecting sensitive data
  • Measure operational efficiency
33%
common questions resolved automatically
96%
employee adoption
rate
20%
average employee
satisfaction increase

Un ITSM adapté à votre réalité.

Demander une démo

Discover more about Siit

Slack Bot

Receive and respond to requests directly in Slack

Teams Bot

Receive and respond to employee requests directly from Microsoft Teams.

Rapid Approvals

Trigger reviews and validations to progress to facilitate quick resolutions.

AI Powered Workflows

Define automations to standardize processes and reduce manual workload

SLA Management

Set service level agreement goals for you team. Ensure compliance, track performance, and meet service commitments effortlessly.

Home

Modern employee portal to unify the company experience.

Service Catalog

Build a list of all services provided by your team.

Role Based Access Control

Ensure collaboration and access controls with multiple profiles.

Analytics & Reporting

Real-time visibility at your fingertips.