Siit blog | The pulse of IT

If your team lives in Microsoft Teams—and let's be honest, most teams do these days—you've probably noticed how disconnected your IT service management feels from where work actually happens.

How AI in Microsoft Teams Transforms IT Service Requests

Chalom Malka

ITSM

June 14, 2025

Every vendor wants you to believe their certification is the golden ticket to career advancement, but the truth is more nuanced.

The Best Certifications for IT Admins in 2025: What's Worth Your Time?

ITSM

June 13, 2025

When someone leaves your organization, there's a critical window where they might still have access to sensitive internal systems.

Offboarding Best Practices to Prevent Unauthorized Access to Internal Systems

ITSM

June 11, 2025

If you’ve been handling internal support, you know how tricky it can be to differentiate Tier 2 support from Tier 1.

Differentiating Tier 2 Support

Chalom Malka

ITSM

June 10, 2025

You’ve probably realized by now: using Slack for service requests gets messy as your team grows.

Enhancing Internal Operations with Slack Apps

ITSM

June 9, 2025

Streamline internal support with Siit. Automate ITSM workflows, improve communication, and create tailored processes to boost efficiency and reduce errors.

Mastering ITSM Customizable Workflows Effectively

ITSM

June 8, 2025

Drowning in disconnected tools? Learn how Siit replaces point solutions, offering one internal service layer for IT, HR, Ops, & Finance, simplifying workflows and boosting productivity.

How Siit Replaces Point Solutions With One Internal Service Layer

ITSM

June 7, 2025

Tired of cross-team friction slowing you down? Learn how Siit unifies service requests, automates workflows, and improves collaboration for faster, smoother internal operations.

Reducing Cross-Team Friction With a Shared Internal Ops Platform

ITSM

June 6, 2025

Elevate your operations. Siit transforms support into strategy, offering scalability, enhanced visibility, and improved employee satisfaction for forward-thinking ops teams.

From Support to Strategy: Why Ops Teams Choose Siit

Doren Darmon

ITSM

June 5, 2025

Experience effortless cross-departmental support. Siit's AI Agent streamlines onboarding, asset management, and approvals, ensuring consistent service and clear visibility.

Using Siit’s AI Agent for Cross-Departmental Support

Chalom Malka

ITSM

June 4, 2025

Ready to stop missing SLAs? Siit offers clear SLA management, automated workflows, and real-time visibility to optimize service delivery and enhance employee trust.

How Siit Helps You Hit Internal SLAs Without Extra Resources

ITSM

June 3, 2025

See how Siit integrates with ITIL and ServiceOps in practice. Learn to automate onboarding, streamline incident management, and gain deep performance insights.

How Siit Fits Into Your Existing ITIL or ServiceOps Model