Siit blog | The pulse of IT

Learn how IT teams can map, automate, and monitor SaaS access workflows—Slack intake to Okta provisioning—in this actionable, step-by-step guide.

Simplifying SaaS Management: How Teams Can Automate Access and Provisioning

Arnaud Chemla

ITSM

July 6, 2025

Learn how a structured IT request management process streamlines service delivery, reduces ticket chaos, and empowers IT teams—step-by-step.

IT Request Management: A Step-by-Step Guide to Streamlined Service Delivery

Anthony Tobelaim

ITSM

July 6, 2025

Follow our 2025 step-by-step guide to turn Microsoft Teams into a powerful IT ticketing hub, slash response times, and automate support tasks.

Transform Microsoft Teams into a Powerful IT Ticketing System in 2025

Doren Darmon

Tools & Integrations

July 6, 2025

Learn to build, maintain, and audit an IT asset inventory. Our step-by-step guide includes checklists and tools to track hardware, software, and cloud assets.

IT Asset Inventory: How to Keep Track of Your Organization’s IT Assets

ITSM

July 6, 2025

Explore the top knowledge base tools for 2025. Learn how Siit stands out with AI-powered workflows, self-service, and integrations for streamlined support.

Best Tools for Knowledge Base Management

Arnaud Chemla

Tools & Integrations

July 2, 2025

Jul 2, 2025

Breaking Down Communication Barriers Within Your Team

Centralize requests, auto-triage with AI, and collaborate in one hub—cutting delays and confusion so employees get faster, clearer support.

Doren Darmon

Employee Experience

July 2, 2025

Jul 2, 2025

Optimizing Internal Communication for Better Collaboration

Bring Slack, email & tickets into one hub. See requests, auto-route with AI and keep teams aligned so employees get fast answers and collaboration thrives.

Employee Experience

June 21, 2025

This guide will walk you through migrating from Jira Service Management to Siit—a modern platform designed to streamline internal service workflows, enhance collaboration, and automate routine tasks.

How to Migrate from Jira Service Management to Siit

ITSM

June 19, 2025

With Siit, you’ll have a streamlined setup that integrates everything in one place, allowing you to move forward with a system that helps your team stay on track and work together without all the usual friction.

What IT Teams Need to Know Before Migrating to Siit

ITSM

June 18, 2025

Let's break down everything you need to know about these tools and how they fit into your broader ITSM strategy.

What Is a Device Management Platform and Why It's Essential for Modern ITSM

Anthony Tobelaim

ITSM

June 17, 2025

If you’re managing IT support, you’ve probably been stuck in the weeds with incident triage.

Automated Incident Triage: How Automation Saves Time and Speeds Up Resolution

Anthony Tobelaim

ITSM

June 16, 2025