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Le pouls de l'informatique

Notre meilleur contenu sur le développement de vos opérations internes

Les dernières actualités

December 7, 2023

Jun 3, 2025

IT Service Desk at Capacity? Strategies to Supercharge Your Internal Support

Empower your IT team to navigate the complexities of internal support seamlessly

Arnaud Chemla

ITSM

December 6, 2023

Jun 3, 2025

Mastering ITSM SLAs: Elevating Service Excellence through Strategic Practices

Explore best practices and resolutions for successful SLA implementation in modern IT Service management

Arnaud Chemla

ITSM

November 27, 2023

Jun 3, 2025

Application Access Management: How AI Secures & Streamlines IT Operations

Access request management is a part of IT operations that prevent unauthorized users from accessing and stealing organizational data

Doren Darmon

ITSM

November 26, 2023

Jun 3, 2025

What Are the Top 9 Employee Requests to IT Managers?

Understand the top 9 employee requests made to IT and how Siit can help streamline these requests

Chalom Malka

ITSM

October 30, 2023

Jun 8, 2025

Comment optimiser nos pratiques RH grâce à l'IA ?

L'IA est présent dans nos quotidiens RH, c'est indéniable aujourd'hui et beaucoup de questions se posent sur l'éthique, la confidentialité. Mais c'est une nouvelle compétence métamorphosant nos approches dans le recrutement en passant par la formation ou encore les opérations RH.

Anthony Tobelaim

October 25, 2023

Jun 3, 2025

Why Do Employees Hate Ticketing Systems?

Stop using old-fashioned internal ticketing systems. Instead, focus on facilitating conversations as these are friendly, personal and yield a better UX.

Doren Darmon

Employee Experience

October 23, 2023

Jun 3, 2025

TechOps, DevOps & NoOps

TechOps, DevOps & NoOps: understand and find the right operational strategy between architecture culture tools for effectives scaling

Chalom Malka

ITSM

October 19, 2023

Jun 3, 2025

atSpoke shut down, migrate to Siit

Okta acquired atSpoke. Customers have been asked to migrate to Siit. atSpoke shutdown and migration.

Chalom Malka

Industry Insights

October 19, 2023

Jun 3, 2025

End Bad Service Management with Siit: A modern Service Desk

Bad Service Management can really end today by switching to Siit. Enjoy the ITSM reinvented now!

Chalom Malka

Employee Experience

October 15, 2023

Jun 3, 2025

Levels of IT Support: Leverage Your IT Help Desk Support with Tiers 0 to 4

Organize your IT requests with the right structure of IT support levels in your help desk. Improve your service desk.

Chalom Malka

ITSM

September 12, 2023

Jun 3, 2025

Unleashing the Potential of AI for Instant Knowledge Access

Leverage the full potential of your knowledge bases by effortlessly handing out information to employee requests. Streamlining employee’s experience with Siit AI.

Arnaud Chemla

ITSM

July 24, 2023

Jun 8, 2025

Exploiter les données pour réussir dans la vente

Découvrez comment exploiter efficacement les données pour améliorer vos performances commerciales grâce à des conseils et stratégies concrètes.

Chalom Malka

Le pouls de l'informatique

Les dernières actualités

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