Fast, frictionless internal support

Unify scattered internal processes into one coordinated service desk that works invisibly for employees and empowers operational teams.

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Features

Essentials
$23
/admin

per month, billed annually

Most Popular
Standard
$45
/admin

per month, billed annually 

Pro
$89
/admin

per month, billed annually

Enterprise
Custom
Contact us

Core Platform

Admins

People who manage and resolve requests.

Unlimited
Unlimited
Unlimited

Requesters

People who submit requests.

Free
Free
Free
Free

Request Management

The central workspace where admins track, manage, and resolve all support requests.

Workspaces

The central workspace where admins track, manage, and resolve all support requests.

Slack Bot

Collect and respond to support requests directly in Slack.

Microsoft Teams Bot

Collect and respond to support requests directly in Microsoft Teams.

Email Channel

Self-Service Portal

A dedicated portal where employees can browse the service catalog and submit requests.

100+ Integration

Connect Siit with your existing tool stack through 100+ ready-to-use integrations.

Workflow

Automate actions with triggers based on requests or people, from “request created” or “service assigned” to “start date,” “birthday,” or “work anniversary.”

AI

Request & Service Management

Service Catalog

Request Approvals

Trigger validation from a manager or stakeholder.

Request Followers

Keep others in the loop on a request.

Group Assignment

Route requests to a team inbox for collective management.

Broadcast

Send targeted messages to people on Slack or by email.

Knowledge Base

See employee details, request history, and linked assets in one place.

Satisfaction Ratings

Collect feedback on request handling.

Service Forms

Gather the right details for each type of request.

Incident Requests

Change Requests

Problem Requests

SLA Management

Monitor request response and resolution times.

AI

AI Article Suggestions

Scans your knowledge base and recommend relevant articles to employees before they submit a reques

AI Agents

Handles IT tasks, routes tickets, and delivers precise answers instantly.

AI Triage

Analyze incoming requests and automatically assign them to the correct service category.

AI Agent Analytics

Real-time and historical insights into IT agent performance.

Workflows

Custom Alerts

Custom Alerts

Custom Webhooks

Reporting & Analytics

People Records

Dashboards designed to give you complete visibility across requests, assets, and performance.

App Inventory

Dashboards designed to give you complete visibility across requests, assets, and performance.

Equipment Inventory

Dashboards designed to give you complete visibility across requests, assets, and performance.

App Discovery

Download dashboard reports in various formats to share or analyze offline.

Management

People Records

See employee details, request history, and linked assets in one place.

App Inventory

View all SaaS applications with related data, associated requests, and linked people in one place.

Equipment Inventory

View all equipment with detailed data and the employees they’re assigned to.

App Discovery

Automatically populate your app list by connecting Google or Okta.

Integrations

100+ Integration Provider

Connect Siit with your existing tool stack through 100+ ready-to-use integrations.

Open API Access

Integrate Siit with your existing systems and workflows using our open API.

Admin & Security

Role-Based Access Control

Control access by assigning roles and permissions.

SSO (Google, Microsoft, Okta)

Secure login with your company credentials.

GDPR Compliant

Secure login with your company credentials.

Soc 2 Type II Compliant

Verified standards for secure data management.

Compare our plans

Get started

Features

Essentials
$23
/admin

per month, billed annually

Get started

Conversational Request Management

Email, Slack, Microsoft Teams

Service Catalog

Approvals

Knowledge Base Integrations

Most Popular
Standard
$45
/admin

per month, billed annually

Get started

Service Forms

Conversation Ratings

Request Workflows

People Workflows

Asset & Saas Management

100+ Integrations (HRIS, MDM, Ticketing...)

Reports & Analytics

Pro
$89
/admin

per month, billed annually

Get started

AI Triage

AI Smart Article suggestion

AI Answer suggestions

SLA

Alerts

Saas & Asset Discovery

Audit Logs

Custom Reports & Analytics

Trusted by the best

View all customer stories
25%

How Airalo Unified Internal Operations

With Siit, all our IT requests flow through one system. No more Slack chaos or lost tickets. Everything runs through clear workflows with full visibility.

Pauric Gallagher

Senior IT Operations Manager

View Customer Story
25%

From Slack Overload to Streamlined IT

From Slack Overload to Streamlined IT

Ashley Brien

Tech Ops Support Lead

View Customer Story
25%

Simplifying IT Management at AngelList with Siit

Using Siit feels like you're interacting with a person, not just a system

Rey Davila

IT Manager, AngelList

View Customer Story
25%

How Cresta Scaled with Siit for Seamless Global Support

Siit has improved our efficiency and cost-effectiveness on our internal help desk and helped us better support our employees

Jared Allenbrand

Head of IT, Cresta

View Customer Story
25%

Automating Efficiency: Swile’s Success Story with Siit

"The time we’re able to gain from an admin perspective and the experience we can deliver to our employees is just so much better."

Simon Massenavette

IT Manager, Swile

View Customer Story
25%

Spendesk's Transition to Siit for Better Request Management

“Our team was spending hours manually answering recurring, repetitive questions. Siit’s AI bot helped us deflect 45% of payroll related questions by suggesting articles to employees.”

Clément Bresson

Head of HR & Operations at Spendesk

View Customer Story

With Siit, all our IT requests flow through one system. No more Slack chaos or lost tickets. Everything runs through clear workflows with full visibility.

Pauric Gallagher

Senior IT Operations Manager

View Customer Story

With Siit, all our IT requests flow through one system. No more Slack chaos or lost tickets. Everything runs through clear workflows with full visibility.

Pauric Gallagher

Senior IT Operations Manager

View Customer Story

From Slack Overload to Streamlined IT

Ashley Brien

Tech Ops Support Lead

View Customer Story

From Slack Overload to Streamlined IT

Ashley Brien

Tech Ops Support Lead

View Customer Story

Using Siit feels like you're interacting with a person, not just a system

Rey Davila

IT Manager, AngelList

View Customer Story

Using Siit feels like you're interacting with a person, not just a system

Rey Davila

IT Manager, AngelList

View Customer Story

Siit has improved our efficiency and cost-effectiveness on our internal help desk and helped us better support our employees

Jared Allenbrand

Head of IT, Cresta

View Customer Story

Siit has improved our efficiency and cost-effectiveness on our internal help desk and helped us better support our employees

Jared Allenbrand

Head of IT, Cresta

View Customer Story

"The time we’re able to gain from an admin perspective and the experience we can deliver to our employees is just so much better."

Simon Massenavette

IT Manager, Swile

View Customer Story

"The time we’re able to gain from an admin perspective and the experience we can deliver to our employees is just so much better."

Simon Massenavette

IT Manager, Swile

View Customer Story

“Our team was spending hours manually answering recurring, repetitive questions. Siit’s AI bot helped us deflect 45% of payroll related questions by suggesting articles to employees.”

Clément Bresson

Head of HR & Operations at Spendesk

View Customer Story

Pricing FAQs

How does Siit’s pricing work?

Siit offers simple, transparent pricing based on the number of Admins you choose. You only pay for what you need, no hidden fees, extra modules, or surprise add-ons.

What is a Siit Admin?

A Siit Admin is someone who manages and resolves requests.

Is Siit priced per employee or per Admin?

Siit is priced per Admin. You can support unlimited employees at no extra cost, and your employee headcount never increases your bill.

Can I trial Siit for free?

Yes, Siit offers a 14-day free trial with full access to all features.

How is Siit different from traditional IT service desks?

Siit works directly in Slack and Teams, uses AI and automated workflows to handle repetitive tasks, and makes it easy for employees to get help without logging into a separate tool.

Can Siit be used for teams beyond IT?

Yes, Siit supports all internal operations, including HR, Finance, Legal, Facilities, and more. Any team that handles employee requests in Slack or Teams can use Siit. With automated workflows for tasks like HR onboarding, expense approvals, or equipment requests, employees get fast, consistent support across the entire company.

How does Siit handle employee data?

Siit is GDPR compliant and SOC 2 Type 2 certified, meeting the highest standards of data protection. We use robust encryption, access controls, and secure infrastructure to keep sensitive employee information safe.

It’s ITSM built for the way you work today.