Lumos is a leading SaaS management and identity governance platform designed to automate access reviews, streamline user lifecycle management, and optimize software spend. Known for its autonomous, AI-powered approach to identity governance, Lumos transforms how IT, security, and compliance teams manage application access and user permissions.
Growing technology companies rely on Lumos not just for access management but for comprehensive SaaS portfolio optimization and automated compliance workflows too.
What Is Lumos?
Lumos is an autonomous identity governance platform that centralizes SaaS application management, access reviews, and user lifecycle automation. The platform uses AI to automatically provision, manage, and terminate access across cloud and on-premises environments while enforcing least-privilege policies.
Originally designed to replace manual, spreadsheet-based access reviews, Lumos now supports comprehensive identity lifecycle management, cost optimization, and compliance automation.
Its user base spans fast-growing technology companies, regulated enterprises, and organizations with complex SaaS ecosystems that need efficient, automated governance without enterprise complexity.
What is Lumos used for?
Lumos addresses the complete spectrum of identity governance and SaaS management challenges:
- Automated Access Reviews - AI-powered "delta" reviews focus only on changes since the last cycle, reducing review fatigue while maintaining compliance with SOX, HIPAA, and GDPR requirements
- User Lifecycle Management - Complete joiner, mover, leaver automation ensures access is granted, modified, and revoked automatically based on HR events and policy rules
- SaaS License Optimization - Identifies unused or underutilized software licenses and automates reclamation, delivering significant cost savings and preventing SaaS sprawl
- Shadow IT Discovery - Detects unauthorized applications and brings them under governance, reducing security risks and improving visibility across the entire application portfolio
- Just-in-Time Access - Provides time-limited, on-demand access to applications through a self-service portal, enabling flexible access while maintaining security controls
- Compliance Automation - Generates audit-ready reports and maintains comprehensive access logs, streamlining regulatory compliance and internal audit processes
Key Features of Lumos
Lumos delivers comprehensive identity governance through advanced automation and intelligence:
- Autonomous AI Governance provides the first truly self-driving identity platform that automatically controls app access, reduces sprawl, and minimizes manual oversight through intelligent policy enforcement.
- Delta Access Reviews eliminate traditional review fatigue by highlighting only changes since the last cycle, allowing reviewers to focus on meaningful decisions rather than repetitive approvals.
- Granular Visibility offers complete insight into every application, user, and entitlement across cloud, SaaS, and on-premises environments, eliminating the blind spots common in legacy governance tools.
- Smart Integration Hub connects with 300+ SaaS applications, identity providers, and enterprise systems using AI-powered helpers that enable rapid deployment without complex setup procedures.
- Cost Optimization Engine automatically identifies and reclaims unused licenses while tracking software spend patterns, enabling organizations to optimize their SaaS investments continuously.
- Self-Service App Store allows employees to request and receive application access through an intuitive portal, with automatic provisioning for policy-compliant requests and streamlined approval workflows for complex needs.
- Comprehensive Audit Trails maintain detailed logs of all access changes, approvals, and policy decisions, providing audit-ready documentation that simplifies regulatory compliance and internal reviews.
Lumos Pros & Cons
Understanding Lumos's strengths and limitations helps teams evaluate its fit for their specific governance needs.
Lumos Pros
- Advanced automation reduces manual review time by 50+ hours per quarter while improving accuracy and consistency
- AI-powered risk detection automatically flags anomalies, segregation of duties violations, and over-privileged accounts
- Complete visibility across all applications eliminates governance blind spots common with legacy identity management tools
- Self-service access requests reduce IT bottlenecks while maintaining security and compliance controls
- Comprehensive SaaS spend management delivers measurable cost savings through automated license optimization
- Customer support receives generally positive feedback, though satisfaction ratings and direct comparisons to major competitors are not independently verified
Lumos Cons
- Initial learning curve requires time investment to fully leverage advanced automation capabilities
- User interface could benefit from additional polish to match best-in-class consumer application experiences
- Integration library, while extensive, may require custom development for highly specialized legacy applications
- Custom pricing model lacks transparency, requiring direct sales engagement for accurate cost planning# Content Review
Lumos Pricing
Lumos follows a custom pricing model designed to align costs with the size, complexity, and needs of each organization. Rather than offering a fixed, publicly available tier structure, Lumos requires companies to engage directly with its sales team to receive a tailored quote. This model allows pricing to reflect factors such as:
- Number of users and applications under management
- Depth of integrations required across SaaS platforms, identity providers, and enterprise systems
- Compliance and governance needs, including frameworks like SOX, HIPAA, and GDPR
- Extent of automation desired for access reviews, lifecycle management, and license optimization
While this approach ensures organizations only pay for the level of governance and automation they need, it also means pricing transparency is limited compared to some competitors. For most customers, Lumos is positioned as a premium identity governance and SaaS management solution, best suited for growing technology companies, regulated enterprises, and teams with complex application portfolios that need robust automation.
When Lumos Isn’t Enough: Meet Siit
While Lumos excels at autonomous identity governance—automating access reviews, license optimization, and compliance—organizations often need a complementary solution that brings these capabilities into the flow of daily work. That’s where Siit comes in, operating as a conversational orchestration layer directly inside Slack and Microsoft Teams.
Siit transforms how employees interact by:
- Eliminating manual coordination – Instead of employees submitting tickets through portals or managers chasing approvals across email threads, Siit automates request intake, routing, and status updates right in Slack or Teams.
- Working where employees already collaborate – Employees ask for access or status updates in Slack/Teams. Siit automatically interprets the request and returns real-time updates, removing the friction of switching platforms.
- Automating policy enforcement – Siit auto-approves compliant requests and route exceptions to the right approvers instantly, maintaining security and compliance without slowing employees down.
- Providing AI-powered triage – Every access request is classified, prioritized, and monitored by AI. If approvals stall, Siit sends reminders and escalations to keep workflows moving.
Curious to see how it works? Book a demo today.
Lumos Alternatives
Several platforms compete in the identity governance and SaaS management space, though each emphasizes different capabilities and organizational needs.
All tools listed below offer various approaches to identity governance, helping organizations avoid vendor lock-in during platform evaluation:
- BetterCloud provides comprehensive SaaS management with strong automation capabilities, particularly suited for large enterprises managing complex multi-application environments requiring extensive security controls.
- Okta specializes in identity and access management with robust authentication features, ideal for security-conscious organizations prioritizing secure single sign-on and multi-factor authentication across thousands of applications.
- Torii offers SaaS discovery and workflow automation focused on mid-sized businesses seeking visibility into shadow IT and automated license management without enterprise complexity.
- Microsoft Entra ID delivers integrated identity management within Microsoft ecosystems, providing seamless authentication and access control for organizations heavily invested in Microsoft 365 and Azure platforms.
- Zluri combines SaaS operations with identity governance, offering unified dashboards and automated workflows that appeal to growing organizations balancing security needs with operational efficiency.
