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Torii Review: Features, Pricing, Pros & Cons

Torii centralizes SaaS discovery, management, and optimization, offering AI-driven visibility, workflow automation, and cost controls that help IT, Finance, and Security teams manage complex software portfolios efficiently.

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Torii

Torii Review: Features, Pricing, Pros & Cons

Torii is one of the most widely adopted SaaS Management Platforms (SMPs) in the world, known for transforming how organizations discover, manage, and optimize their software-as-a-service applications. 

It brings comprehensive visibility, automated workflows, and cost optimization into a single interface where IT, Finance, and Security teams can efficiently manage their entire SaaS ecosystem. 

Many IT operations and internal support teams use Torii not just for tracking applications—but for automating complex workflows and maintaining organizational control over rapidly expanding software portfolios.

What Is Torii?

Torii is a comprehensive SaaS Management Platform designed to centralize discovery, management, and optimization of cloud software applications across organizations. 

Users leverage its AI-powered discovery engine to automatically identify all SaaS tools in use, including shadow IT, while managing costs, automating workflows, and ensuring compliance. 

Originally built to address the challenges of SaaS sprawl in growing organizations, Torii now supports advanced automation, access reviews, and workflow management capabilities. Its user base ranges from fast-growing startups to global enterprises, with strong adoption among IT administrators, finance teams, and security professionals who need comprehensive visibility and control over their software environments.

What is Torii used for?

Common use cases for Torii include:

  • Shadow IT Discovery - AI-powered detection reveals unauthorized and unknown applications, often uncovering 2-3 times more apps than IT teams expect
  • Cost Optimization - Automated tracking identifies unused licenses, duplicate applications, and renewal opportunities, typically reducing SaaS spend by 25% or more
  • Workflow Automation - No-code automation handles onboarding, offboarding, license management, and approval processes without manual intervention
  • Access Management - Comprehensive user access reviews and compliance monitoring ensure appropriate permissions and audit readiness
  • Contract Management - Centralized tracking of renewal dates, pricing, and terms prevents surprise renewals and supports negotiation efforts
  • Compliance Monitoring - SOC 2, ISO 27001, and GDPR compliance features provide audit trails and policy enforcement capabilities

Key Features of Torii

The platform's core functionality includes:

  • Shadow IT Discovery leverages AI-driven technology to automatically detect every SaaS application in use, including freemium and unauthorized tools often missed by traditional discovery methods.
  • Workflow Automation enables no-code creation of complex workflows for onboarding, offboarding, license reclamation, and approval processes with complete audit trails.
  • Spend Management provides comprehensive financial oversight with cost tracking, usage analytics, and optimization recommendations across all software subscriptions.
  • Access Reviews automate user access certification processes, eliminating manual spreadsheet-based reviews while maintaining compliance-ready documentation.
  • Integration Capabilities connect with over 180 SaaS applications through native integrations, APIs, and custom connectors for seamless data synchronization.
  • Contract Intelligence tracks renewal dates, pricing terms, and vendor relationships with automated alerts and negotiation support.
  • Compliance Controls ensure adherence to regulatory requirements through automated policy enforcement, audit trails, and risk management features.

Torii Pros & Cons

Torii offers compelling advantages alongside some notable considerations for potential users.

Torii Pros

  • Comprehensive SaaS discovery reveals hidden shadow IT and duplicate applications
  • Powerful automation capabilities reduce manual workload for IT and operations teams
  • Strong integration ecosystem connects with major business applications seamlessly
  • Excellent customer support with responsive feature development based on user feedback
  • Transparent pricing model scales with organizational growth
  • Enterprise-grade security and compliance features support audit requirements

Torii Cons

  • Reporting capabilities may lack depth compared to specialized analytics platforms
  • Learning curve exists for advanced workflow configuration and customization
  • Custom integrations require technical expertise for implementation
  • May be cost-prohibitive for smaller organizations with limited SaaS portfolios

Torii Pricing

Torii offers a tiered subscription model based on per-employee monthly pricing with three distinct plans.

Plan Price (Annual) Key Features
Basic $2.50/employee/month SaaS discovery, expense tracking, unlimited integrations, browser extension
Professional Custom quote All Basic features plus workflow automation, API access, role-based controls, dedicated CSM
Enterprise Custom quote All Professional features plus advanced automation, custom integrations, enhanced security

When Torii Isn't Enough: Meet Siit

While Torii excels at SaaS management and discovery, organizations often need a complementary solution that addresses the cross-departmental coordination challenges of software management. This is where Siit becomes essential, operating as a process orchestration layer directly within communication platforms like Slack and Microsoft Teams.

Siit transforms how teams handle SaaS management by:

  • Eliminating manual coordination - Instead of requiring IT managers to be the human API between departments, Siit automates cross-departmental workflows for software requests, approvals, and provisioning
  • Working where teams already collaborate - Siit brings SaaS management capabilities directly into Slack and Teams, where employees already spend their day, rather than forcing portal adoption
  • Automating end-to-end processes - Complex workflows spanning IT, HR, Finance, and Operations are orchestrated seamlessly, maintaining context and documentation throughout the process
  • Providing AI-powered triage - Software requests are automatically categorized, routed to appropriate approvers, and tracked through resolution without manual intervention
  • Connecting systems without code - Native integrations with identity providers, MDM solutions, and HR systems eliminate manual data entry between disconnected platforms

Want to test it yourself? Book a demo today.

Torii Alternatives

Several platforms compete in the SaaS management space, each offering different approaches to application discovery and optimization.

  • Zluri provides extensive direct integrations with deeper usage analytics, offering stronger granular insights for organizations requiring detailed application monitoring and optimization control.
  • BetterCloud focuses on automated IT operations and security controls across SaaS platforms, excelling in workflow automation and enterprise-grade security management capabilities.
  • Zylo specializes in SaaS spend management and contract governance, providing robust procurement and vendor relationship management features for finance-driven organizations.
  • CloudEagle combines SaaS management with procurement assistance, offering end-to-end buying support alongside traditional discovery and optimization capabilities.
  • Productiv emphasizes application engagement analytics across multiple dimensions, helping organizations maximize ROI through detailed usage and adoption insights for strategic decision-making.

FAQs

How long does Torii take to discover all SaaS applications in our organization?

Torii's AI-powered discovery engine typically reveals comprehensive application usage within days of implementation, automatically detecting both sanctioned and shadow IT across your organization. The platform continuously updates its discovery as new applications are adopted or removed.

Can Torii integrate with our existing IT service management tools like Jira or ServiceNow?

Yes, Torii offers extensive integration capabilities with major ITSM platforms through native connectors and APIs. These integrations enable bidirectional data sync, automated workflow triggers, and unified reporting across your existing technology stack.

What level of technical expertise is required to implement Torii's workflow automation?

Torii features a no-code workflow builder that allows non-technical users to create complex automation sequences through drag-and-drop interfaces. While basic workflows require minimal technical knowledge, advanced customizations may benefit from IT involvement for optimal configuration.

How does Torii handle sensitive data and ensure compliance with security regulations?

Torii provides enterprise-grade security controls including SSO integration, role-based access, audit trails, and data encryption to support compliance efforts for SOC 2 Type II, ISO 27001, and GDPR. Automated actions are logged to aid compliance reporting and audit requirements, though formal certifications are not currently held.

What kind of cost savings can organizations typically expect from implementing Torii?

Organizations commonly report 25-30% reduction in SaaS spending through Torii's optimization capabilities. Savings come from eliminating duplicate applications, reclaiming unused licenses, negotiating better contract terms, and preventing shadow IT procurement outside approved channels.

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