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Le pouls de l'informatique

Notre meilleur contenu sur le développement de vos opérations internes

Les dernières actualités

July 6, 2025

Jul 6, 2025

Best Tools for Knowledge Base Management

Explore the top knowledge base tools for 2025. Learn how Siit stands out with AI-powered workflows, self-service, and integrations for streamlined support.

Arnaud Chemla

Tools & Integrations

July 2, 2025

Jul 2, 2025

Breaking Down Communication Barriers Within Your Team

Centralize requests, auto-triage with AI, and collaborate in one hub—cutting delays and confusion so employees get faster, clearer support.

Doren Darmon

Employee Experience

July 2, 2025

Jul 2, 2025

Optimizing Internal Communication for Better Collaboration

Bring Slack, email & tickets into one hub. See requests, auto-route with AI and keep teams aligned so employees get fast answers and collaboration thrives.

Chalom Malka

Employee Experience

June 21, 2025

Jun 14, 2025

How to Migrate from Jira Service Management to Siit

This guide will walk you through migrating from Jira Service Management to Siit—a modern platform designed to streamline internal service workflows, enhance collaboration, and automate routine tasks.

Chalom Malka

ITSM

June 19, 2025

Jun 14, 2025

What IT Teams Need to Know Before Migrating to Siit

With Siit, you’ll have a streamlined setup that integrates everything in one place, allowing you to move forward with a system that helps your team stay on track and work together without all the usual friction.

Chalom Malka

ITSM

June 18, 2025

Jun 14, 2025

What Is a Device Management Platform and Why It's Essential for Modern ITSM

Let's break down everything you need to know about these tools and how they fit into your broader ITSM strategy.

Anthony Tobelaim

ITSM

June 17, 2025

Jun 14, 2025

Automated Incident Triage: How Automation Saves Time and Speeds Up Resolution

If you’re managing IT support, you’ve probably been stuck in the weeds with incident triage.

Anthony Tobelaim

ITSM

June 16, 2025

Jun 14, 2025

Chatbot Alternatives: How Replacing Multiple Bots with One Platform Cuts Costs and Boosts Efficiency

Managing multiple chatbots across different platforms can quickly become a headache.

Doren Darmon

ITSM

June 15, 2025

Jun 14, 2025

How AI in Microsoft Teams Transforms IT Service Requests

If your team lives in Microsoft Teams—and let's be honest, most teams do these days—you've probably noticed how disconnected your IT service management feels from where work actually happens.

Chalom Malka

ITSM

June 14, 2025

Jun 14, 2025

The Best Certifications for IT Admins in 2025: What's Worth Your Time?

Every vendor wants you to believe their certification is the golden ticket to career advancement, but the truth is more nuanced.

Arnaud Chemla

ITSM

June 13, 2025

Jun 14, 2025

Offboarding Best Practices to Prevent Unauthorized Access to Internal Systems

When someone leaves your organization, there's a critical window where they might still have access to sensitive internal systems.

Anthony Tobelaim

ITSM

June 11, 2025

Jun 14, 2025

Differentiating Tier 2 Support

If you’ve been handling internal support, you know how tricky it can be to differentiate Tier 2 support from Tier 1.

Chalom Malka

ITSM

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