Software Engineer, QA

We're building the next generation AI Service Desk. We're a small ambitious team that values clarity, autonomy, and craft. Every person here helps shape how modern companies work and how great teams scale impact.

About Siit

Siit is the AI-native service desk for IT and internal ops teams. We help companies automate the requests that slow everyone down — app access, onboarding, device management — directly from Slack and Teams. We're a small, fast-moving team building something genuinely new at the intersection of AI, ITSM, and enterprise integrations.

About the role

We're looking for a Software Engineer QA who thinks in systems, not checklists. As our first dedicated QA hire, you'll build the test infrastructure from the ground up — automated suites, integration harnesses, release gates — and use AI tooling aggressively to punch above your weight. If you care about craftsmanship and hate seeing bugs reach customers, this role is for you.

What you'll do

  • Test Automation: Build and maintain automated test suites covering core features, APIs, and integration flows (Okta, Google Workspace, Entra ID, Slack, Jira)
  • Integration Testing: Design test harnesses for our integration layer — auth flows, webhook reliability, SCIM sync, token expiry edge cases
  • AI Output Consistency: Build eval-style test sets to validate that AI triage, routing, and automation behave reliably across releases — not just pass/fail, but behaviorally correct
  • Release Gates: Own the pre-release quality checklist — automated where possible, documented where not — so nothing ships on gut feel
  • Regression Coverage: Ensure that workflow and automation logic doesn't silently break when the engine changes
  • Bug Pipeline: Reproduce and document issues with enough precision that engineers fix without back-and-forth

About you

  • Proficient in test automation tooling — Playwright, Postman, or similar
  • Comfortable reading code in Python or TypeScript — you don't write features but you understand what you're testing
  • Systematic thinker: you naturally ask "what breaks when X changes?"
  • Autonomous and a self-starter — you'll own this function, not just execute tasks
  • Proactive about using AI tools to scale your coverage (Cursor, LLM-assisted test generation)

Nice to have

  • Experience testing API-heavy or integration-heavy SaaS products
  • Familiarity with the IT/HR stack (Okta, Slack, Jira, HRIS tools)
  • Any exposure to testing ML/AI outputs or building eval frameworks

Your mission in one line: Your job isn't to find bugs manually — it's to build the system that finds them automatically.

What we offer

💰 Competitive salary and equity package

🧑‍⚕️ Health insurance

🚴 Transportation allowance

🥕 Meal vouchers

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