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The pulse of IT

Our best content on scaling your internal operations

Latest news

June 30, 2023

Jun 30, 2023

What is build and run in revenue operations teams?

Everything you should know about build-run model to drive operations in Startup

Chalom Malka

Industry Insights

June 20, 2023

Jun 20, 2023

Help Desk vs Service Desk: what’s the difference ?

Discover the differences between help desk and service desk: advantages and disadvantages. Understand the terms to choose what’s best for your internal and employee support.

Arnaud Chemla

ITSM

June 12, 2023

Jun 12, 2023

How Siit Became Product of the Day on Product Hunt ?

On May 31st, Siit had an exciting and successful launch on Product Hunt, we have been elected #1 Product of the Day!

Anthony Tobelaim

ITSM

May 5, 2023

Halp is shutting down, migrate to Siit

Atlassian has announced that it is shutting down Halp. Customers have been asked to migrate. Atlassian has ended sales for new server licenses and will end support by June 2024. The best alternative is to migrate to Siit.

Chalom Malka

Industry Insights

April 12, 2023

Apr 12, 2023

Top 6 HR Tech Trends for 2023

HR tech trends for 2023 include cloud technology, AI and machine learning, chatbots and virtual assistants, AI-based candidate screening, people analytics, and capability academies.

Anthony Tobelaim

Employee Experience

April 3, 2023

Apr 25, 2023

How to Improve Collaboration Between HR & IT Teams

Learn the best practices for improving collaboration between HR and IT teams, with a focus on inspiring IT managers. Encourage Communication, establish common goals, understand different perspectives, and keep an open mind. Optimize your organization for success today.

Anthony Tobelaim

ITSM

March 31, 2023

Mar 31, 2022

Siit closed pre-seed round to tackle Employee Experience

Paris, March 10th, 2022 - Three former Aircall employees teamed up to build a B2B Saas company. It is time to reunite people and companies together. Siit is officially up and running!

Chalom Malka

Industry Insights

January 17, 2023

Jan 17, 2023

Introducing our Slack bot 🤖

We’re so excited to announce that Siit now integrates with Slack!

Anthony Tobelaim

Tools & Integrations

Mar 21, 2025

Integrating ITSM with Blockchain & DeFi: Automating Security and Operations

IT teams managing blockchain & DeFi need structured ITSM to automate compliance, secure transactions, and streamline internal operations. See how AI-powered ITSM strengthens security.

Doren Darmon

ITSM

Mar 21, 2025

How to Build a Knowledge Management System in 9 Steps

Want to streamline internal operations and reduce repeated service requests? Learn how to build a knowledge management system that makes knowledge accessible and boosts productivity.

Arnaud Chemla

ITSM

Mar 21, 2025

Boosting ITSM Employee Satisfaction

Frustration-free IT support starts with clear communication, automation, and self-service options. Learn how modern ITSM strategies improve employee satisfaction.

Anthony Tobelaim

ITSM

Mar 21, 2025

Revolutionizing IT Support: How AI Chatbots Improve Efficiency and Workflow

Slow IT responses impact productivity. AI chatbots speed up resolutions, automate IT request handling, and ensure employees get the help they need—instantly. Discover how AI-powered ITSM transforms IT operations.

Anthony Tobelaim

ITSM

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